His Article on Performance Management Software

Error message

Notice: Undefined variable: rcontexts in ctools_context_get_context_from_relationships() (line 1429 of /home2/jmercer/public_html/sites/all/modules/ctools/includes/context.inc).

25 Key Features to Look for in a Performance Management software

John Mercer was asked by Municipal World magazine to write an article of interest to local governments, for its August 2020 edition. His article, Optimizing Your Approach to Municipal Performance Management, is about the 25 key features that he recommends governments should consider looking for in a performance management software solution. He describes the uses and benefits of each of these features, which he organizes into four categories:

  • Performance Planning
  • Performance Reporting & Analysis
  • Performance Budgeting
  • Additional Performance Management Features

Read the Article

Illustrations of many of these features may be found in the screenshots on the Home Page of this site, showing the Knovos Cascade software (which includes all 25 of these features) and on the Knovos website at https://www.knovos.com/products/cascade/. John Mercer is the lead design architect of this uniquely comprehensive and innovative software solution for governmental Performance Management.